You must give at least 5 days (120 hours) notice of cancellation for our single events and 7 days (168 hours) for our 3-4 week courses in order to guarantee your credit back on your account. If you cancel your place during this time, you may get your credit back, but only if your place is filled.
All events will close prior to the start time of an event and the closing time of each event will vary. This will range from 0-72 hours. If you cancel your place on an event when it is closed, you will not be able to request a credit note.
If the workshop leader has to cancel, we will reschedule the event and offer you your credit back if you can not make the new date.
If you would rather have your credit refunded to back to your Paypal/bank account, you have 30 days from the date you paid for the credit to request this. This can be done by emailing us on firstname.lastname@example.org. After 30 days we can not process your refund and the money will have to remain on your account as credit.
By paying you agree to these terms.